General Terms of Sale and Use (GTCS / GTU)
SESAHUB
Version dated 26/05/2026
1. PURPOSE
These General Terms of Sale and Use (hereinafter the “GTCS/GTU”) define conditions under which SESA SYSTEMS provides customers access to its SaaS software platform and related services.
SESAHUB is software solution published by SESA SYSTEMS.
Use of platform implies full acceptance of these GTCS/GTU.
2. ACCESS TO PLATFORM
Access to SESAHUB platform is reserved for users with active account created via SESAHUB or by authorized administrator.
User agrees to:
- provide accurate and up-to-date information;
- keep login credentials confidential;
- not share access with unauthorized third parties;
- use platform in line with its professional purpose.
SESA SYSTEMS reserves right to suspend or delete access in case of fraudulent, abusive, or non-compliant use.
3. OFFERS AND SUBSCRIPTIONS
Service offers provided by SESA SYSTEMS are presented through quotation, contract, or current pricing schedule.
Unless otherwise stated, quotations remain valid for thirty (30) days from issue date.
Subscriptions may include in particular:
- SaaS software access;
- hosting;
- corrective and evolutionary maintenance;
- technical support;
- onboarding or training services.
4. ORDERS AND SUBSCRIPTION
Any subscription to service or package becomes final after validation by SESA SYSTEMS.
Validation may occur through:
- signature of use agreement;
- acceptance of quotation;
- written confirmation by email.
SESA SYSTEMS reserves right to refuse any subscription request that is abnormal, fraudulent, or contrary to company interests.
5. PRICING
Services are invoiced according to rates in force on date of order or subscription renewal.
Rates may be revised with minimum notice period of thirty (30) days before taking effect. Price revisions are based on Syntec index.
Prices are stated in euros excluding tax. Any applicable tax, including VAT, remains payable by customer.
6. PAYMENT TERMS
Unless otherwise agreed, invoices are payable within thirty (30) net days from issue date.
Payments are made by bank transfer or any other method accepted by SESA SYSTEMS.
7. LATE PAYMENT
In case of late payment, due amounts will automatically bear interest at ECB refinancing rate plus ten (10) points.
Fixed compensation of forty euros (€40) for recovery costs will also be due in accordance with Articles L.441-10 and D.441-5 of French Commercial Code.
SESA SYSTEMS reserves right to:
- suspend access to platform;
- limit certain features;
- terminate contract in case of persistent non-payment.
8. SERVICE AVAILABILITY
SESA SYSTEMS uses reasonable means to ensure availability of platform.
However, service may be temporarily interrupted in particular for:
- maintenance;
- updates;
- technical changes;
- technical incidents beyond control of SESA SYSTEMS.
SESA SYSTEMS cannot be held liable for temporary service interruptions.
9. SUPPORT AND MAINTENANCE
Technical support is provided according to terms defined in commercial offer or subscribed contract.
Requests may be made by:
- email;
- telephone depending on subscribed service level.
10. LIABILITY
SESA SYSTEMS undertakes to provide service consistent with professional standards reasonably expected from SaaS platform.
However, SESA SYSTEMS cannot be held liable for:
- network or internet interruptions;
- failures of customer equipment;
- improper use of platform;
- indirect losses such as loss of revenue, business interruption, or data loss.
Total liability of SESA SYSTEMS, for all causes combined, is limited to amount paid by customer over previous twelve (12) months.
11. CUSTOMER OBLIGATIONS
Customer agrees to:
- use platform in compliance with applicable laws;
- not attempt fraudulent access to systems;
- not disrupt operation of service;
- ensure backup of its own data where this falls within its scope.
Customer remains responsible for content, data, and information hosted or processed through SESAHUB.
12. DATA AND CONFIDENTIALITY
Each party undertakes to preserve confidentiality of information exchanged within contractual relationship.
SESA SYSTEMS implements reasonable technical and organizational measures aimed at protecting data hosted on platform.
Processing of personal data is carried out in accordance with applicable regulations, in particular General Data Protection Regulation (GDPR).
13. INTELLECTUAL PROPERTY
SESA SYSTEMS remains exclusive owner of all intellectual property rights relating to platform, developments, documentation, interfaces, trademarks, and related content.
No ownership right is transferred to customer under these GTCS/GTU.
Customer benefits only from non-exclusive, non-transferable right of use limited to contract duration.
Any unauthorized reproduction, modification, distribution, or exploitation is prohibited.
14. FORCE MAJEURE
Neither party may be held liable for failure resulting from force majeure as defined by French case law.
Events considered force majeure include in particular:
- widespread network outage;
- major cyberattack;
- natural disaster;
- fire;
- war;
- pandemic;
- interruption of hosting or electricity services.
15. TERM AND TERMINATION
Subscriptions are entered into for duration specified in contract or quotation.
Either party may terminate contract in case of serious breach by other party remaining uncured thirty (30) days after formal notice.
In case of termination for non-payment, access to platform may be suspended immediately.
16. DATA REVERSIBILITY
Subject to full payment of outstanding sums, customer may request return of its data in standard usable format for maximum period of thirty (30) days following end of contract.
After this period, SESA SYSTEMS may delete customer data.
17. APPLICABLE LAW
These GTCS/GTU are governed exclusively by French law.
18. DISPUTES
Any dispute relating to interpretation or performance of these GTCS/GTU falls under exclusive jurisdiction of Commercial Court of Évreux, unless mandatory law provides otherwise.
19. LEGAL INFORMATION
SESA SYSTEMS
Z.A. du Val Richard / BP 1
27340 CRIQUEBEUF SUR SEINE
Phone: 02 32 96 06 73
Fax: 02 32 96 06 61
Website: sesahub.com
Email: support@sesa-systems.com
S.A.S with share capital of €300,000
SIRET: 443 592 456 00018
VAT: FR0A443592456
APE code: 7112B
R.C. Evreux F-SCH-2076/A JUIN 2021